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Stakeholder ·
Tourism board director Runs the tourism board: marketing, the budget for managing visitors, and the draft strategy the council votes on.
Daily limit: undecided
Placed from what 9 other Voices said, and from their own conversation
Power 75 · high power
High. Her office writes the strategy and holds the visitor budget, and the mayor says he signs what she brings. Half her budget comes from members who want more guests, and an outside evaluation sets the destination's compliance score.
Attitude 78 · supports measures
Clearly for acting. Coach slots with a fee is the one change she wants, and she would fight to keep it from being watered down. She would add a daily limit only if the slots and the fee have not worked after two seasons. Two big members have threatened to leave over a fee.
Activity 80 · active
High. She wrote page after page of comments, called the winter meetings, and invited a big operator for coffee to explain the slots.
The middle line on each bar is 50, the line between high and low.
Why they sit here She is the one person every side calls, and the mayor signs what she prepares. She wants coach slots that last, designed with the operators. Money holds her back: half her budget comes from members, and two big ones have threatened to leave over a coach fee.
What people said “If I fight, I fight for the slots, so that they do not get diluted at the end into something nobody can enforce.”
Coaches and peak hours · Tourism board director, asked about one thing to change · own words “Half my budget comes from people who want more guests, not better ones.”
Coaches and peak hours · Having a say · Tourism board director, asked about a decision that affected them · own words “She writes the strategy that I bring to the council, she has the money for the promotion”
Having a say · Mayor, asked who they turn to “The director can put everybody at one table.”
Having a say · Hotel owner, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit undecided
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake Good Falls The mountains
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A cleaner, protected lake A real voice in decisions Year-round jobs and a living town in winter Good Falls worth visiting again Local food on visitors' plates Safer mountains
Relations · 5 alliances, 1 conflict 2 2 2 2 2 2
How others see them Has the most say , according to 4 of the 18 othersMayor, Hotel owner, Young local, Tourism worker
Connects people , according to 3 of the 18 othersSustainability evaluator, Hotel owner, Local producer
What could move them Where they could go: Stays Savior if the council votes for the round table. The fee gets harder for her to defend if big members walk out
Axis: Activity
Trigger: Big members threatening to leave the board over a coach fee
What to do. Protect her: get the seasonal round table and the slot text voted into the strategy, so she can tell her members it is the town's plan, not hers.
Confidence. High: her own account matches what the mayor, the hotel owner, the local producer and the municipal official say about her.
Others who spoke about them: Sustainability evaluator · Mayor · Municipal official · Hotel owner · Local producer · Young local · Tourism worker · Café owner · Rental host
‹ Previous 2 of 19 · by archetype Next ›
Stakeholder ·
Sustainability evaluator Works for the body that evaluates destinations against sustainable destination criteria.
Daily limit: undecided
Placed from what 3 other Voices said, and from their own conversation
Power 68 · high power
High, but informal. The sustainability evaluation and the campaign budget go through his office, the town changed its wording because he asked, and the tourism board director says the council listens when he warns about the score. Formally he only advises.
Attitude 62 · supports measures
For managing visitors, not stopping them. Yes to slots and a fee if they are worded as quality, yes to protecting the lake and the mountains, neutral on the contribution. Undecided on a daily limit: abroad, people read the word, not the number. He steps back from anything that looks like closing to people abroad.
Activity 60 · active
Active on wording and image. He got 'time slots' into the text, organised a note for foreign partners, moved Lake Good's autumn offer into the campaign, and took the Good Peak sunset off the posters. He will back it fully only once the municipality makes a clear decision.
The middle line on each bar is 50, the line between high and low.
Why they sit here He holds two levers over Lake Good from outside: the sustainability evaluation, with its compliance score, and the promotion abroad. He wants the crowd managed, and admits the campaigns helped create it, down to the people in sandals on the Good Peak. He supports the measures on one condition: abroad, they must look like quality, not like a closed door.
What people said “they know the sustainability evaluation and the compliance score go through my office, so when I ask for a word, they listen”
Having a say · Sustainability evaluator, asked about a decision that affected them · own words “A time slot is a service. A limit sounds like a door.”
Coaches and peak hours · Sustainability evaluator, asked about a decision that affected them · own words “A green destination where the receptionist cannot live, I would be cautious to call it green, whatever the compliance score says.”
Housing · Sustainability evaluator, asked what tourism could fix · own words “When the evaluators say the score is at risk, the council listens.”
Having a say · Tourism board director, asked who has the most say On the three coach options Coach time slots for A fee per coach for A daily coach limit undecided
Challenges they raised Housing The lake Good Falls The mountains
What they want tourism to fix Homes that locals and staff can afford A cleaner, protected lake A real voice in decisions Year-round jobs and a living town in winter Good Falls worth visiting again Local food on visitors' plates Safer mountains
Relations · 1 alliance, 1 conflict 2 2
How others see them Has the most say , according to 1 of the 18 othersTourism board director
What could move them Where they could go: Stays Savior if the measures are worded as quality. Steps back if they look like closing
Axis: Attitude
Trigger: A clear municipal decision on one page, or a 'Lake Good is closing' headline
What to do. Keep him acting. Ask him to put the promotion and the evaluation report behind the measures once they are decided, worded as 'book your visit', on one page with an autumn picture.
Confidence. Medium: the tourism board director confirms his weight through the evaluation. The UK travel agency sees him as selling Lake Good, not running it.
Others who spoke about them: Tourism board director · Journalist · UK travel agency
‹ Previous 3 of 19 · by archetype Next ›
Stakeholder ·
Mayor With the council, formally decides the strategy, the coach fee and the rental limits.
Daily limit: undecided could still change their mind
Placed from what 18 other Voices said, and from their own conversation
Power 90 · high power
The highest on the map. Formally he and the council decide, the council follows his proposals, and the ministry answers his calls. He says himself the street's mood drives the council, and that one more post from the journalist would be a problem for him.
Attitude 55 · supports measures
Yes in principle to slots, a fee and rental limits, and a real seat for residents is the one change he wants. But on slots and rental limits he chose to wait a season, and he would bring in a daily limit only if slots and the fee have not worked after two seasons. He supports in principle and puts off the decisions.
Activity 25 · dormant
Low. He had the rental flats counted and asked the municipal official for a proposal, then put it off: 'not yet', 'after the summer'.
The middle line on each bar is 50, the line between high and low.
Why they sit here Everyone points to him, and nine people describe him waiting. He backs the measures in principle and says housing is why it matters to him. He has said exactly what would move him: one proposal, signed by residents and hotels, before the council votes on the new tourism strategy.
What people said “But I have not brought a proposal. Not yet.”
Having a say · Mayor, asked about a decision that affected them · own words “If the residents and the hotels sign together, the council follows, I am sure of it.”
Having a say · Mayor, asked about Lake Good in ten years · own words “In ten years I want people to say tourism built the flats, not took them.”
Housing · Mayor, asked about Lake Good in ten years · own words “He waits for the council, he waits for the summer.”
Having a say · Journalist, asked who has the most say On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit undecided
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake The mountains
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A cleaner, protected lake A real voice in decisions Year-round jobs and a living town in winter Local food on visitors' plates Safer mountains
Relations · 2 alliances, 2 conflicts 2 2 2 2
How others see them Has the most say , according to 18 of the 18 othersTourism board director, Sustainability evaluator, Municipal official, Conservation officer, Lakeside resident, Environmental activist, Hotel owner, Local producer, Young local, Tourism worker, Overnight visitor, Café owner, Day visitor, Rental host, Brod ferryman, Journalist, UK travel agency, Tour operator
What could move them Where they could go: Savior
Axis: Activity
Trigger: One joint proposal signed by residents and hotels before the council votes on the new tourism strategy
What to do. Get him to act. Before the council votes on the new tourism strategy, bring him one joint proposal signed by the residents' group, the hotel owner, the producers and the conservation officer.
Confidence. High: all eighteen others name him or the municipality as the one who decides, and nine describe the same waiting.
Others who spoke about them: Tourism board director · Sustainability evaluator · Municipal official · Conservation officer · Lakeside resident · Environmental activist · Hotel owner · Local producer · Young local · Tourism worker · Overnight visitor · Café owner · Day visitor · Rental host · Brod ferryman · Journalist · UK travel agency · Tour operator
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Stakeholder ·
Municipal official Signs the municipality's traffic orders: coach stops and hours, parking, terrace permits.
Daily limit: for
Placed from what 5 other Voices said, and from their own conversation
Power 72 · high power
High. Stops and hours are his call, and his order is the rule the next morning. Only the fee needs the council.
Attitude 85 · supports measures
Strongly for. He designed the coach slot system and wants every measure except a contribution that disappears into the general budget. He would also write a daily limit into the same decision now, as a backstop.
Activity 38 · dormant
Below the line. The plan has sat in a drawer since 2025. He sent one memo and is waiting for a written decision. In the past, when the council decided, he built what it decided.
The middle line on each bar is 50, the line between high and low.
Why they sit here The slot system everyone talks about already exists, and he can sign the hours part himself. He is waiting for a written decision from above. Give him a decision with a budget line, and he builds it.
What people said “The day I put the plan on the table, it is the rule.”
Coaches and peak hours · Having a say · Municipal official, asked about one thing to change · own words “Give me the decision and two summers.”
Having a say · Municipal official, asked about Lake Good in ten years · own words “But the head says, the plan is in my drawer, I do not move it before the politics.”
Coaches and peak hours · Having a say · Tour operator, asked about a decision that affected them “I trust him completely, he knows every metre of that lake road.”
Having a say · Mayor, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone
Relations · 2 alliances, 3 conflicts 2 2 2 2 2
How others see them Has the most say , according to 2 of the 18 othersCafé owner, Tour operator
What could move them Where they could go: Savior
Axis: Activity
Trigger: A council decision with a budget line and a date
What to do. Get him to act: a written yes from the mayor, with a date, for the slot hours. That part does not need a council vote on the fee.
Confidence. High: the tour operator confirms the plan sitting in the drawer, and the mayor and the tourism board director both rely on him.
Others who spoke about them: Tourism board director · Mayor · Hotel owner · Café owner · Tour operator
‹ Previous 5 of 19 · by archetype Next ›
Stakeholder ·
Conservation officer Biologist for the national park. Her office gives opinions on the falls trail and the lake shores, and the town must take them into account.
Daily limit: for
Placed from what 6 other Voices said, and from their own conversation
Power 52 · high power
On the line. Her office's opinions on the protected areas, the falls trail and the lake shore, must be taken into account. But she is asked for a written opinion, not invited into the room.
Attitude 85 · supports measures
Strongly for. Slots and a fee 'yes, strongly', a daily limit as a ceiling, a contribution that pays rangers, swimming zones and a station to clean boats and paddleboards, and a seat for nature where decisions are taken.
Activity 32 · dormant
Low at the lake. She gives written opinions and, without a mandate, stays neutral. She did speak at Breg, with the water figures, and shares counts with the environmental activist.
The middle line on each bar is 50, the line between high and low.
Why they sit here She has the counts and the science: how many people the falls trail can take in an hour, how warm the lake has become, who goes up the cable car unprepared. Her office's opinions must be taken into account. But she is not in the room where the strategy is decided, and without a mandate, her rule is to stay neutral.
What people said “The lake doesn't vote, but it will send the bill. Rangers now are cheaper than a dead lake later.”
The lake · Conservation officer, asked about Lake Good in ten years · own words “give nature a chair where they decide, not a form.”
Having a say · The lake · Conservation officer, asked about one thing to change · own words “The conservation officer, her office gives opinions on the protected areas, and I must take them into account.”
Having a say · Municipal official, asked who has the most say “She is right, but she is not in the room where they decide.”
Having a say · Lakeside resident, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Housing The lake Good Falls The mountains
What they want tourism to fix Homes that locals and staff can afford A cleaner, protected lake A real voice in decisions Good Falls worth visiting again Safer mountains
Relations · 2 alliances, 1 conflict 2 2 2
How others see them Has the most say , according to 3 of the 18 othersMunicipal official, UK travel agency, Tour operator
What could move them Where they could go: Savior
Axis: Activity
Trigger: A formal mandate and a seat where decisions are taken
What to do. Get her to act: give her a formal seat where the strategy is decided, with her counts for the falls trail, the lake and the cable car.
Confidence. Medium: her office's opinions must be taken into account, but she says nature has no seat where the decisions are taken.
Others who spoke about them: Tourism board director · Municipal official · Lakeside resident · Environmental activist · UK travel agency · Tour operator
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Stakeholder ·
Lakeside resident Retired nurse on the lake road. Runs a WhatsApp group of about forty neighbours.
Daily limit: for
Placed from what 6 other Voices said, and from their own conversation
Power 44 · low power
Below the line, but close. Her video reached national news and her group brings forty people to any meeting. Her letter with sixty signatures got one word back: 'Noted'.
Attitude 90 · supports measures
Strongly for. Slots and a fee 'a hundred percent', limits on whole flats, a permanent seat for residents. She rents one room in August herself and says so.
Activity 88 · active
Very high. A door-to-door letter, filming and posting, cleaning the shore after the coaches, a neighbours' network.
The middle line on each bar is 50, the line between high and low.
Why they sit here She is the most active supporter of the measures, and her network is ready to go. What she lacks is a reply: her letter with sixty signatures got one word back, 'Noted'. A written answer with dates would bring her and her neighbours to the table.
What people said “That is the whole answer. Noted.”
Having a say · Lakeside resident, asked about a decision that affected them · own words “Not a survey every two years, where somebody asks you to tick boxes.”
Having a say · Lakeside resident, asked about one thing to change · own words “Wherever there is a meeting, that group brings forty people.”
Having a say · Environmental activist, asked who they turn to “They don't want to talk with a coach company, they want the coaches gone.”
Coaches and peak hours · Tour operator, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A cleaner, protected lake A real voice in decisions Local food on visitors' plates
Relations · 2 alliances, 2 conflicts 2 2 2 2
How others see them Affected, but never asked , according to 1 of the 18 othersUK travel agency
What could move them Where they could go: Stays Friend: at the table, or sending her next video to every councillor
Axis: no single axis
Trigger: A real written answer, or the coaches queuing again next August
What to do. Use her as a relay. Answer her letter in writing, with a date and a named person in charge. Give her the panel seat she offers to fill every Tuesday.
Confidence. High: her letter, video and network are confirmed by the environmental activist, the conservation officer, the young local and the tour operator.
Others who spoke about them: Mayor · Conservation officer · Environmental activist · Young local · Journalist · Tour operator
‹ Previous 7 of 19 · by archetype Next ›
Stakeholder ·
Environmental activist Biology teacher. Leads the local nature group and publishes lake water samples every month.
Daily limit: for
Placed from what 2 other Voices said, and from their own conversation
Power 36 · low power
Low. Her 1,200-signature petition and three minutes at the council got no visible reply. Her real reach is the press.
Attitude 88 · supports measures
For. Coach slots with a fee that pays for public transport, shuttles, a seat for nature. Her only fight is against delay.
Activity 85 · active
Very high. A petition, water data published monthly since 2021, three minutes at the council, the Breg evening with the conservation officer.
The middle line on each bar is 50, the line between high and low.
Why they sit here She connects the people who want action: she turns the conservation officer's data and the lakeside resident's video into public pressure. She says the mayor's office reads her posts before her data. If the strategy passes without residents and nature, she goes back to the press.
What people said “alone I am only a person with a bottle and a phone.”
Having a say · The lake · Environmental activist, asked about Lake Good in ten years · own words “What I would fight is the version where it is discussed for two years and the first coach slot starts in 2030.”
Coaches and peak hours · Having a say · Environmental activist, asked about one thing to change · own words “I send her my counts and she makes the noise.”
Having a say · Conservation officer, asked who they turn to “When I filmed, she knew what to do with it in one hour.”
Coaches and peak hours · Having a say · Lakeside resident, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Buses, parking and traffic The lake Good Falls The mountains
What they want tourism to fix A bus that works for everyone A cleaner, protected lake A real voice in decisions Good Falls worth visiting again Safer mountains
Relations · 2 alliances, 0 conflicts 2 2
How others see them Connects people , according to 2 of the 18 othersConservation officer, Lakeside resident
What could move them Where they could go: Stays Friend, or turns to the press if shut out
Axis: no single axis
Trigger: The council passes the new tourism strategy without residents and without a place for nature
What to do. Give her a role: a formal channel, with a date, a seat and a reply, where she brings her water data before the council votes on the new tourism strategy.
Confidence. High: the conservation officer and the lakeside resident both describe working with her.
Others who spoke about them: Conservation officer · Lakeside resident
‹ Previous 8 of 19 · by archetype Next ›
Stakeholder ·
Hotel owner Runs a forty-room family hotel by the lake. Sits at the hoteliers' table with the tourism board.
Daily limit: for
Placed from what 3 other Voices said, and from their own conversation
Power 45 · low power
Below the line. He sits at the end of the table while the big hotels speak first. But the tourism board director calls him first, and he can co-fund staff housing.
Attitude 72 · supports measures
For all three main measures, for shuttles, and for a daily limit as a backstop, written into the rules now. Against the car-free zone in front of his own hotel.
Activity 75 · active
High. He went to all three winter meetings, joined three other hoteliers in a letter for coach slots, and wrote to and called the municipal official. Now he waits for the mayor.
The middle line on each bar is 50, the line between high and low.
Why they sit here He backs the measures because his two problems come from the same summer: the midday queue in his reviews and a chef with no flat. He will co-fund twenty staff flats if the town gives a plot and a decision. He is the hotelier the tourism board director calls first. The one exception is his own street, where he opposes the car-free zone.
What people said “So that week, one kind of tourism fills my rooms and another kind takes the flats of my people.”
Housing · Hotel owner, asked about a recent day · own words “But the car-free zone in front of my hotel, that I will fight.”
Buses, parking and traffic · Hotel owner, asked about one thing to change · own words “Give me a plot and a decision, and I'll co-fund twenty flats for staff.”
Housing · Hotel owner, asked about one thing to change · own words “he trusts me and I trust him, I can call him in the evening”
Having a say · Tourism board director, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A cleaner, protected lake Year-round jobs and a living town in winter Local food on visitors' plates
Relations · 2 alliances, 2 conflicts 2 2 2 2
How others see them Connects people , according to 1 of the 18 othersLocal producer
What could move them Where they could go: Stays Friend and helps pay for staff housing
Axis: no single axis
Trigger: A clear yes or no from the mayor on municipal land or a building
What to do. Use him as a relay. Ask him to co-sign the joint proposal with the residents' group. The mayor says that signature would move the council.
Confidence. High: the tourism board director and the local producer describe him as he describes himself.
Others who spoke about them: Tourism board director · Municipal official · Local producer
‹ Previous 9 of 19 · by archetype Next ›
Stakeholder ·
Local producer Beekeeper in the village above the lake. Sells to hotels and organises the village producers.
Daily limit: for
Placed from what 2 other Voices said, and from their own conversation
Power 25 · low power
Low. Decisions on the local label reach her already made. Pressure from the group did win a hearing from the tourism board director.
Attitude 64 · supports measures
For a contribution that reaches local makers, a residents' voice with producers in it, and a daily limit on coaches: fewer coaches, fewer cheap jars sold under the Lake Good name. On slots and a fee she does not know: 'offices and forms again'. Rentals are not her fight.
Activity 68 · active
High in her own world. She called six producers to the winter meeting, delivered a signed two-page proposal, and followed up with the tourism board director.
The middle line on each bar is 50, the line between high and low.
Why they sit here She gets others moving, but has no leverage. Her goal is clear: visitor money coming back to local makers, so that young people can live from the bees and afford a flat. She is close to the tourism board and to the hotel owner. She will organise, but refuses a political seat.
What people said “Fewer coaches, fewer of those cheap jars with our name on them.”
Coaches and peak hours · Local producer, asked about a daily coach limit · own words “A real chair for producers when the strategy is written. Not a form after.”
Having a say · Local producer, asked about Lake Good in ten years · own words “she came with six or seven producers from the villages, she called them herself, I did not ask her”
Having a say · Tourism board director, asked who they turn to “Her honey is on my breakfast table, and she has a shelf at the reception.”
Having a say · Hotel owner, asked who they turn to On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit for
Challenges they raised Coaches and peak hours Housing
What they want tourism to fix Homes that locals and staff can afford A real voice in decisions Year-round jobs and a living town in winter Local food on visitors' plates
Relations · 2 alliances, 0 conflicts 2 2
What could move them Where they could go: Stays Friend
Axis: no single axis
Trigger: A real chair for producers when the strategy is written
What to do. Keep her as a relay. Invite her group to the round table, and use part of the contribution, where people can see it, for a covered producers' stand.
Confidence. Medium: the tourism board director and the hotel owner confirm her account, but her stake in the coach and rental measures is small.
Others who spoke about them: Tourism board director · Hotel owner
‹ Previous 10 of 19 · by archetype Next ›
Stakeholder ·
Young local Electrician born near Lake Good. Works on hotels and rental flats, and still lives with his parents.
Daily limit: for
Placed from what 4 other Voices said, and from their own conversation
Power 8 · low power
Very low. He owns nothing, and he never heard back after the survey.
Attitude 70 · supports measures
For limits on rental days and a contribution that builds flats for locals, even though his work depends on rental flats. He backs a daily limit on coaches too, though it is not his thing, and wants a normal bus, early and late, for the workers from the valley. The tourist shuttle still leaves him cold.
Activity 12 · dormant
Very low. He filled in one survey, and sat silent at the back of the Breg evening.
The middle line on each bar is 50, the line between high and low.
Why they sit here He is the face of the housing problem and backs the measures that touch it. He does nothing because nobody has asked him anything he could act on. He says what would bring him: a short session that decides one housing question.
What people said “Tourism gave me the job and took the flat.”
Housing · Young local, asked about a recent day · own words “They ask us how satisfied we are. Nobody asks us what to do.”
Having a say · Young local, asked about a decision that affected them · own words “They are affected the most, no flat, and nobody asks them anything.”
Housing · Having a say · Lakeside resident, asked who is never asked “The hardest are the young people who blame us.”
Housing · Rental host, asked who they turn to On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit for
Challenges they raised Housing Buses, parking and traffic The lake
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A cleaner, protected lake A real voice in decisions Year-round jobs and a living town in winter
Relations · 0 alliances, 1 conflict 2
How others see them Affected, but never asked , according to 3 of the 18 othersMayor, Lakeside resident, Hotel owner
What could move them Where they could go: Friend
Axis: Activity
Trigger: Being asked what to do, and flats in the centre going back to people next summer
What to do. Move him from Spectator to Friend: a short evening session where young workers decide one housing question, and give him the wiring job on a converted building.
Confidence. High: his account is consistent, and the mayor, the lakeside resident and the hotel owner all name young people as never asked.
Others who spoke about them: Mayor · Lakeside resident · Hotel owner · Rental host
‹ Previous 11 of 19 · by archetype Next ›
Stakeholder ·
Tourism worker Hotel receptionist who commutes by bus from down the valley.
Daily limit: for
Placed from what 6 other Voices said, and from their own conversation
Power 8 · low power
Very low. He reads decisions after they are made, and doubts a residents' voice would even count him.
Attitude 74 · supports measures
For coach slots, a daily limit, rental limits and a contribution he can see. He doubts the rental limits will work.
Activity 12 · dormant
Very low. He did nothing after the rental rules; the Breg evening started while he was at the desk.
The middle line on each bar is 50, the line between high and low.
Why they sit here Six other people say the people who staff the summer are never asked. He backs the measures, but meetings at six clash with his shift. He would take part on his day off or online.
What people said “I work ten minutes from rooms I cannot get.”
Housing · Tourism worker, asked about one thing to change · own words “But would they count me? I don't live there.”
Having a say · Tourism worker, asked who is never asked · own words “Nobody asks them, and they are the ones who carry the summer on their feet.”
Having a say · Mayor, asked who is never asked “Nobody asks them. They do not vote in Lake Good.”
Having a say · Municipal official, asked who is never asked On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic Good Falls
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A real voice in decisions Year-round jobs and a living town in winter Good Falls worth visiting again
Relations · 0 alliances, 1 conflict 2
How others see them Affected, but never asked , according to 6 of the 18 othersMayor, Municipal official, Lakeside resident, Hotel owner, Young local, Café owner
What could move them Where they could go: Friend
Axis: Activity
Trigger: Being asked directly, at a time that fits his shift
What to do. Move him from Spectator to Friend: a meeting on a Tuesday or online, and a late bus, paid for by the contribution, as proof people can see.
Confidence. High: six others name seasonal staff as never asked.
Others who spoke about them: Mayor · Municipal official · Lakeside resident · Hotel owner · Young local · Café owner
‹ Previous 12 of 19 · by archetype Next ›
Stakeholder ·
Overnight visitor Teacher from Germany on a four-night family stay in August.
Daily limit: for outside Lake Good
Placed from what 1 other Voice said, and from their own conversation
Power 10 · low power
Very low. She comes and goes and does not know how decisions are made.
Attitude 78 · supports measures
For. Booked times for big groups, a daily limit, and a contribution she would pay happily if she sees what it pays for. A limit would make her more likely to come.
Activity 14 · dormant
Very low. A comment card and an online review.
The middle line on each bar is 50, the line between high and low.
Why they sit here She is the guest the town says it wants, and she backs the measures. She only acts when asked. She would answer a two-minute poll at check-out and come back in May or September.
What people said “Same lake, six hours later, a different place.”
Coaches and peak hours · Overnight visitor, asked about a recent day · own words “A small sign, this path was paid by your contribution.”
Having a say · Overnight visitor, asked about one thing to change · own words “We queued 45 minutes for the falls and saw them over other people's phones.”
Good Falls · Overnight visitor, asked about a recent day · own words “They don't blame the coach, they blame us, the hotel, because we are the face they know.”
Coaches and peak hours · Hotel owner, asked who they turn to On the three coach options Coach time slots for A fee per coach for A daily coach limit for
Challenges they raised Coaches and peak hours Buses, parking and traffic The lake Good Falls The mountains
What they want tourism to fix A bus that works for everyone A cleaner, protected lake Good Falls worth visiting again Local food on visitors' plates Safer mountains
What could move them Where they could go: Stays Spectator
Axis: no single axis
Trigger: A two-minute poll handed over at check-out
What to do. Keep her informed: a two-minute poll at check-out and a visible sign of what the contribution paid for.
Confidence. Medium: one visit, consistent with the hotel owner's account of guest reviews.
Others who spoke about them: Hotel owner
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Stakeholder ·
Rental host Born in Lake Good. Rents two registered flats in the centre, one bought with a loan, and organises about sixty hosts.
Daily limit: against
Placed from what 6 other Voices said, and from their own conversation
Power 42 · low power
Below the line. Letters, signatures and point-by-point comments changed not one sentence. But he has sixty hosts and a lawyer.
Attitude 30 · opposes measures
Against limits on rental days and against the contribution. But not against a rental limit that is fair and explained, and in favour of a residents' voice that includes hosts. He is against a daily coach limit too: a hard number from above.
Activity 85 · active
Very high. A sixty-host group, letters to the ministry and the municipality, signatures, a lawyer paid from his own pocket, written comments.
The middle line on each bar is 50, the line between high and low.
Why they sit here He leads the organised opposition to rental limits, with a group and a lawyer, but has won nothing so far. His fight is about fairness and timing: unregistered flats first, two seasons to adjust, a seat before the decision. He wants flats built for young families and staff: build, don't punish. Young people and workers see rental owners as the cause of their housing problem.
What people said “Limit me to ninety days and I can't pay off the loan, it's simple arithmetic.”
Housing · Rental host, asked about one thing to change · own words “Give us a fair path and I'll stop writing letters.”
Housing · Having a say · Rental host, asked about Lake Good in ten years · own words “Hardest, the people with flats on Booking.”
Housing · Tourism worker, asked who they turn to “He said, you understand, it's business.”
Housing · Young local, asked who they turn to On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit against
Challenges they raised Housing Buses, parking and traffic
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A real voice in decisions Year-round jobs and a living town in winter
Relations · 0 alliances, 3 conflicts 2 2 2
What could move them Where they could go: Friend
Axis: Attitude
Trigger: An invitation before the decision on rental days, with illegal flats tackled first. A ninety-day limit would bring full legal opposition
What to do. Change his attitude: invite him for real before the rental-day limit is set, and deal with unregistered flats first.
Confidence. Medium: his account is consistent; others confirm the housing pressure from rentals but say nothing of his group.
Others who spoke about them: Tourism board director · Lakeside resident · Hotel owner · Young local · Tourism worker · Café owner
‹ Previous 14 of 19 · by archetype Next ›
Stakeholder ·
Café owner Runs a family café by the lake, with twelve staff in summer.
Daily limit: against could still change their mind
Placed from what 2 other Voices said, and from their own conversation
Power 22 · low power
Low. She says she is a café, not a politician; the municipal official decides her terrace and the coach stops.
Attitude 38 · opposes measures
Against slots, the fee and the contribution, for fear the day groups go elsewhere. A daily limit is 'even worse than the slots': visitors would come by car instead. Yet she dislikes August on the promenade, and lost a waitress's room to a holiday rental.
Activity 28 · dormant
Low on decisions. She skipped the winter meetings, called her coach contact, then waited.
The middle line on each bar is 50, the line between high and low.
Why they sit here Her business depends on the midday coaches, so she fears slots and fights a limit. Her staff crisis comes from the same summer: no room they can afford, and no bus home at night. Her main contact is the tour operator, not the town. She does not want meetings: she wants to be told early, in writing, so she can plan.
What people said “A coach empties fifty people at my door. Two of them buy a coffee, the rest use the toilet. But two coffees from forty coaches, that's still my summer.”
Coaches and peak hours · Café owner, asked about a recent day · own words “But a fee, a slot, and then the day comes when people go somewhere else.”
Coaches and peak hours · Café owner, asked about one thing to change · own words “When it is bad for me, it is bad for her in one week.”
Coaches and peak hours · Tour operator, asked who they turn to “We also invited the owner of the café near the landing, she did not come.”
Having a say · Tourism board director, asked who they turn to On the three coach options Coach time slots against A fee per coach against A daily coach limit against
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone Year-round jobs and a living town in winter Local food on visitors' plates
Relations · 1 alliance, 1 conflict 2 2
What could move them Where they could go: Spectator
Axis: Attitude
Trigger: A letter in January with the date and the coach stops
What to do. Change her attitude: send a letter in January with the hours and the stops, so she can plan around the slots.
Confidence. Medium: she clearly opposes slots and the contribution, but she lives off a crowd she dislikes, and her main ask is early notice.
Others who spoke about them: Tourism board director · Tour operator
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Stakeholder ·
Day visitor Accountant from the capital on a three-hour Saturday trip by car.
Daily limit: against outside Lake Good
Placed from what 5 other Voices said, and from their own conversation
Power 15 · low power
Low. She accepts whatever is decided; her only lever is going elsewhere.
Attitude 18 · opposes measures
Against. No contribution, no booking, no park-and-ride: she wants a sign, not a system. She might come on a weekday.
Activity 5 · dormant
None. No contact, no letter.
The middle line on each bar is 50, the line between high and low.
Why they sit here Day visitors make up much of the midday crowd and are the group most against the measures. She has no power and no wish to act. She would go to Lake Better or the sea instead. What she asks for is cheap: parking information before she leaves home.
What people said “Not a system, not a bus, just a sign.”
Buses, parking and traffic · Day visitor, asked about one thing to change · own words “We came by car, we leave by car.”
Buses, parking and traffic · Day visitor, asked about one thing to change · own words “We count them in the car park, we never ask them anything.”
Having a say · Tourism board director, asked who is never asked “Nobody asks what they want, what they spend, what they find.”
Having a say · Tour operator, asked who is never asked On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit against
Challenges they raised Coaches and peak hours Buses, parking and traffic The lake Good Falls
What they want tourism to fix A bus that works for everyone A cleaner, protected lake Good Falls worth visiting again
How others see them Affected, but never asked , according to 5 of the 18 othersTourism board director, Café owner, Brod ferryman, UK travel agency, Tour operator
What could move them Where they could go: Stays Holy Peace
Axis: no single axis
Trigger: Booking or park-and-ride would send her elsewhere. Parking information in advance would bring her on a weekday
What to do. Watch from a distance, and give her the one thing she asks for: parking information before she arrives.
Confidence. Medium: one Voice. Several others say day visitors are never asked, but none speaks for their view.
Others who spoke about them: Tourism board director · Café owner · Brod ferryman · UK travel agency · Tour operator
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Stakeholder ·
Brod ferryman Fourth-generation brod ferryman. The ferrymen's families hold the licences for the monastery crossing.
Daily limit: against could still change their mind
Placed from what 5 other Voices said, and from their own conversation
Power 60 · high power
High as a group. Nobody else can row to the monastery, and the mayor and the municipal official both say nothing changes at the landing without the ferrymen. As one man, he has no board seat.
Attitude 44 · opposes measures
Split. A flat no to the coach fee and to a daily limit, and fear that a slot becomes a ceiling. Yes to spreading the hours, a residents' voice, and a contribution he can see at the lake: clean water, a ranger, a place to wash the boards.
Activity 25 · dormant
Low. He has never written a letter; he spoke once at the cooperative meeting and to the journalist when asked.
The middle line on each bar is 50, the line between high and low.
Why they sit here The ferrymen are the most trusted voice on the lake and can block anything at the landing. He wants what the slots promise, spread-out hours, but fears a fee or a limit that empties his boats in October. He has watched the water turn warm and green, and wants the guests' money to go back into the lake. He is quiet now, and would speak up if the town came to the landing first.
What people said “And yes, I know, in the morning I curse the coaches and now I defend them.”
Coaches and peak hours · Brod ferryman, asked about one thing to change · own words “Spread the hours. Don't cut the people.”
Coaches and peak hours · Brod ferryman, asked about one thing to change · own words “The water is warmer every summer. Three years ago it turned green for the first time in my life.”
The lake · Brod ferryman, asked about a recent day · own words “With the ferrymen you do not decide against them, you negotiate, and I am careful.”
Having a say · Mayor, asked who they turn to On the three coach options Coach time slots undecided A fee per coach against A daily coach limit against
Challenges they raised Coaches and peak hours Housing The lake
What they want tourism to fix Homes that locals and staff can afford A cleaner, protected lake A real voice in decisions Year-round jobs and a living town in winter
Relations · 1 alliance, 0 conflicts 2
How others see them Has the most say , according to 2 of the 18 othersMayor, Municipal official
Connects people , according to 3 of the 18 othersLakeside resident, Overnight visitor, Journalist
What could move them Where they could go: Sleeping Giant
Axis: Attitude
Trigger: A visit from the municipality to the landing before the announcement. A coach fee or a daily limit announced first would turn him against it
What to do. Work on his attitude quietly. Send someone from the municipality to the landing before anything is announced, to present slots as spreading the hours, not cutting coaches, and to show what the contribution will do for the lake.
Confidence. Medium: the mayor and the municipal official confirm the ferrymen's weight. His own attitude pulls both ways.
Others who spoke about them: Mayor · Municipal official · Lakeside resident · Overnight visitor · Journalist
‹ Previous 17 of 19 · by archetype Next ›
Stakeholder ·
Journalist Reporter for a national outlet who covers the region, with a large personal account about lakes and hikes.
Daily limit: undecided could still change their mind
Placed from what 4 other Voices said, and from their own conversation
Power 65 · high power
High, though indirect. Her posts move the town faster than a council session, and the mayor says one more post from her and he has a problem. Her editor decides what runs.
Attitude 45 · opposes measures
Undecided, and says so. Mildly for shuttles, and prefers information to rules. She already sees the headline 'Lake Good closes the door' and will write it if it comes.
Activity 32 · dormant
Low now. One piece and one reel last August. Since March, not one line on Lake Good. She refuses to campaign and will not go looking for the good story.
The middle line on each bar is 50, the line between high and low.
Why they sit here She shaped the picture of Lake Good that the mayor still reacts to, then went quiet. She is not hostile: she leans slightly against rules and will write whichever headline the next August Saturday gives her. The same reach could show a Lake Good that works, but only if someone tells her and she sees it herself.
What people said “So what I learned is, one line on my account moves them faster than a council session.”
Having a say · Journalist, asked about a decision that affected them · own words “Since then, not one line on Lake Good.”
Having a say · Journalist, asked about a decision that affected them · own words “So I am part of it. I know.”
The mountains · Buses, parking and traffic · Journalist, asked about a recent day · own words “one more post from her and I have a problem”
Having a say · Mayor, asked who has the most say On the three coach options Coach time slots undecided A fee per coach undecided A daily coach limit undecided
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic The lake Good Falls The mountains
What they want tourism to fix Homes that locals and staff can afford A cleaner, protected lake Good Falls worth visiting again Safer mountains
Relations · 1 alliance, 2 conflicts 2 2 2
What could move them Where they could go: Sleeping Giant
Axis: Attitude
Trigger: Being told it works and seeing the road not full by eleven. Another video of an August queue would wake her up as a critic
What to do. Work on her attitude quietly before August: once the slots work, tell her, and invite her to the same spot at half past ten with the hour-by-hour numbers.
Confidence. Medium: the mayor and the tourism board director confirm her reach. Her attitude is undecided by choice, and she has gone quiet on Lake Good.
Others who spoke about them: Tourism board director · Sustainability evaluator · Mayor · Brod ferryman
‹ Previous 18 of 19 · by archetype Next ›
Stakeholder ·
UK travel agency Product manager at a British company that runs escorted coach tours. About sixty departures a season go through Lake Good.
Daily limit: against could still change their mind outside Lake Good
Placed from what 5 other Voices said, and from their own conversation
Power 62 · high power
Above the line. If the operators do not book the slots, a coach rule is only paper, and she can pull Lake Good from the catalogue.
Attitude 44 · opposes measures
Split. Firmly against a daily limit, the measure she would fight hardest. No to slots and a fee as they are discussed now, but a fixed morning slot at a fair price, announced early and held for three seasons, she would take gladly. She admits her coaches are part of the eleven o'clock wave.
Activity 28 · dormant
Low towards Lake Good, by choice. Inside her company she has priced Lake Better and marked Lake Good as a risk for 2028. She has already cut Good Falls to forty minutes and taken the cable car out of the tour.
The middle line on each bar is 50, the line between high and low.
Why they sit here She can make any coach rule empty just by not booking, and her company has already priced another lake. She is not hostile: she would move to a morning slot within a week if it were guaranteed. What she needs is the rules in writing, early, with a price and a promise that they hold for three seasons. Nobody from Lake Good has called her, and she will not call first.
What people said “We're the problem and we're the customer, if you like.”
Coaches and peak hours · UK travel agency, asked about one thing to change · own words “I haven't rung anyone in Lake Good and I'm not going to chase them.”
Having a say · UK travel agency, asked about a decision that affected them · own words “If the town wants fewer of us at eleven, give us the morning slot. We'd take it gladly.”
Coaches and peak hours · UK travel agency, asked about a daily coach limit · own words “if the agencies move their coaches to another lake, the rule is empty”
Coaches and peak hours · Having a say · Tourism board director, asked who has the most say On the three coach options Coach time slots for A fee per coach for A daily coach limit against
Challenges they raised Coaches and peak hours Good Falls The mountains
What they want tourism to fix Good Falls worth visiting again Safer mountains
Relations · 1 alliance, 0 conflicts 2
How others see them Has the most say , according to 3 of the 18 othersTourism board director, Mayor, Café owner
Affected, but never asked , according to 1 of the 18 othersSustainability evaluator
What could move them Where they could go: Sleeping Giant
Axis: Attitude
Trigger: The September catalogue meeting: the rules in writing, a price and a three-season promise, or Lake Good dropped for 2028. A daily limit would push her out for the summer
What to do. Work on her attitude before her September catalogue meeting: send her the rules in writing, with a morning slot, a price, a promise that it holds for three seasons, and a name to call.
Confidence. Medium: the tourism board director, the mayor and the café owner confirm that the agencies can walk away. Nobody from Lake Good has spoken to her.
Others who spoke about them: Tourism board director · Sustainability evaluator · Mayor · Café owner · Tour operator
‹ Previous 19 of 19 · by archetype Next ›
Stakeholder ·
Tour operator Owns a ten-coach company in the capital. Brings day groups to Lake Good and Good Falls, and works for foreign agencies.
Daily limit: against
Placed from what 11 other Voices said, and from their own conversation
Power 68 · high power
High. Others say the coach side decides whether any rule works. He and eight or nine rivals now act together, and the shoulder season depends on them.
Attitude 30 · opposes measures
Completely against a daily limit: a cap, he says, is a wall. Against the fee as it is presented now, the contribution, and any drop-off moved out of the centre. But slots are not the problem if they are designed together.
Activity 82 · active
High. He priced Lake Better overnight, organised a joint letter of operators, met the municipal official, gave a press statement, and asked the residents' group to meet.
The middle line on each bar is 50, the line between high and low.
Why they sit here He is the most organised opponent of a daily limit, of the fee as presented, and of rules that change every year. No one from the town has offered the operators a seat before the rule is written. What he really wants is stable rules and an early call, not no rules at all. He offers a concrete deal: cheaper slots at eight or after four, fixed for three years, and then no cap is needed.
What people said “A cap is a wall. Fixed slots I can sell; a cap I can't plan for.”
Coaches and peak hours · Tour operator, asked about a daily coach limit · own words “Slots are not the problem, if we design them together.”
Coaches and peak hours · Having a say · Tour operator, asked about one thing to change · own words “They are not enemies, but they are the ones who decide if it works.”
Coaches and peak hours · Having a say · Tourism board director, asked who they turn to “They are not my voters, they are never at our meetings, and still they decide whether any coach rule works.”
Coaches and peak hours · Having a say · Mayor, asked who they turn to On the three coach options Coach time slots for A fee per coach against A daily coach limit against
Challenges they raised Coaches and peak hours Housing Buses, parking and traffic Good Falls
What they want tourism to fix Homes that locals and staff can afford A bus that works for everyone A real voice in decisions Year-round jobs and a living town in winter Good Falls worth visiting again Local food on visitors' plates
Relations · 2 alliances, 4 conflicts 2 2 2 2 2 2
How others see them Has the most say , according to 5 of the 18 othersTourism board director, Mayor, Environmental activist, Café owner, UK travel agency
Connects people , according to 2 of the 18 othersCafé owner, UK travel agency
What could move them Where they could go: Savior
Axis: Attitude
Trigger: A call in autumn and a rule that holds three years. A slot designed together that changes the next year would end it
What to do. Change his attitude: one call in autumn, before the rule is written, to design priced slots together that hold for three years.
Confidence. High: ten others name the coach companies as having the most say or as the hardest to deal with. His account matches theirs.
Others who spoke about them: Tourism board director · Mayor · Municipal official · Conservation officer · Lakeside resident · Environmental activist · Hotel owner · Tourism worker · Overnight visitor · Café owner · UK travel agency
Challenge 1 of 6
Coaches and peak hours 16 of 19 Voices · 13 inside Lake Good · 3 outside
People describe the same scene: coaches arriving together from late morning, queues on the lake road, and day groups who stay a few hours and spend little.
In short. The trouble is the hours from 11:00 to 16:00, not the yearly total.
The day visitor mentions it only in passing; it is counted.
The destination figures · fictional On a peak day up to 140 coaches bring day groups for less than three hours; the average stay is 2 hours 40 minutes. They fill the lakeside and the parking areas between 11:00 and 16:00. A coach visitor spends €19 a day, against €148 for an overnight guest. What they said · 5 quotes “It is not the million. It is eleven to four, on summer weekends.”
Coaches and peak hours · Mayor, asked about a recent day “From eleven the coaches start coming along the lake road, one behind the other, and they just sit there with their engines running.”
Coaches and peak hours · Lakeside resident, asked about a recent day “A coach empties fifty people at my door. Two of them buy a coffee, the rest use the toilet. But two coffees from forty coaches, that's still my summer.”
Coaches and peak hours · Café owner, asked about a recent day “A guest who sleeps here leaves maybe a hundred and fifty euros a day in the town, a coach visitor twenty.”
Coaches and peak hours · Hotel owner, asked about a daily coach limit “The drop-off is maybe one kilometre away, and it takes seventy minutes to get there.”
Coaches and peak hours · Tour operator, asked about a recent day Who raised it Inside Lake Good · 13
Outside Lake Good · 3
Challenge 2 of 6
Housing 15 of 19 Voices · 15 inside Lake Good · 0 outside
Young locals, seasonal staff and the people who employ them say a home in Lake Good is out of reach, because flats go to guests; the rental host feels blamed for it.
The destination figures · fictional Flat prices rose by 71% in ten years, to €4,800 per m², against a national average of €2,900. 1,180 dwellings, one in four, are short-term rentals. The number of residents aged 25 to 39 fell by 13% in ten years. Tourism businesses cannot house their own staff: of 2,300 seasonal workers, 6 in 10 commute more than 30 minutes. What they said · 5 quotes “I work here and I can't rent a flat here. My friends have all moved to the valley.”
Housing · Young local, asked about one thing to change “I hire a chef in May and lose him in June, because he has nowhere to live.”
Housing · Hotel owner, asked about a recent day “Right now nobody who works here can live here.”
Housing · Café owner, asked about Lake Good in ten years “The building next to the bridge is whole flats on Booking, all year, nobody lives there, the lights are never on.”
Housing · Lakeside resident, asked about one thing to change “A green destination where the receptionist cannot live, I would be cautious to call it green, whatever the compliance score says.”
Housing · Sustainability evaluator, asked what tourism could fix Who raised it Inside Lake Good · 15
What residents want here Homes that locals and staff can afford15
Challenge 3 of 6
Buses, parking and traffic 14 of 19 Voices · 12 inside Lake Good · 2 outside
Residents, workers and visitors talk about full summer buses, a shuttle stuck in the coach queue, and cars circling for parking that is not there.
The destination figures · fictional In summer the regular bus to the capital leaves passengers behind on 1 in 3 departures. The town has 1,450 public parking spaces; on a peak day 2,100 visitor cars look for them, often in residents' streets. Residents describe the summer as “living inside an attraction”. What they said · 5 quotes “In August I don't take the bus to the capital. It drives past full, so I stay home.”
Buses, parking and traffic · Lakeside resident, asked about a recent day “Fourteen hundred and fifty places, twenty-one hundred cars looking for them.”
Buses, parking and traffic · Municipal official, asked about a recent day “In summer I spend two hours a day on the bus.”
Buses, parking and traffic · Tourism worker, asked about one thing to change “We spent the first hour looking for parking and the second in a queue for the boat.”
Buses, parking and traffic · Day visitor, asked about a recent day “At noon it is a car park with a lake.”
Buses, parking and traffic · Journalist, asked about one thing to change Who raised it Inside Lake Good · 12
Outside Lake Good · 2
What residents want here A bus that works for everyone13
Challenge 4 of 6
The lake 13 of 19 Voices · 11 inside Lake Good · 2 outside
From the ferryman to the visitors, people describe water that gets warmer every summer and sometimes turns green, crowded with swimmers, sun cream and paddleboards that bring plants from other lakes.
The destination figures · fictional The summer surface temperature now reaches 26 °C, 2.3 °C more than in the 1990s. Algal blooms appeared in three of the last five summers. Up to 6,500 people swim on a peak day, adding sunscreen to the water. Boats and paddleboards brought from other lakes carry invasive plants. What they said · 5 quotes “The water is warmer every summer. Three years ago it turned green for the first time in my life.”
The lake · Brod ferryman, asked about a recent day “In August the surface is now twenty-six degrees, more than two degrees above the nineties, and we had algal bloom in three of the last five summers.”
The lake · Conservation officer, asked about a decision that affected them “The children wanted to swim at the public beach, and there were so many people in the water, paddleboards going between the swimmers, and near the shore a film of sun cream shining on the water.”
The lake · Overnight visitor, asked about a recent day “Last summer, at my second point, I found a water plant that does not belong in this lake.”
The lake · Environmental activist, asked who is never asked “Full of people, the water warm like a bath, green slime on the stones.”
The lake · Young local, asked about Lake Good in ten years Who raised it Inside Lake Good · 11
Outside Lake Good · 2
What residents want here A cleaner, protected lake12
Challenge 5 of 6
Good Falls 10 of 19 Voices · 7 inside Lake Good · 3 outside
Visitors and the people who send them there describe long queues at the entrance and a boardwalk too crowded to stop, and say the visit is losing its value.
The destination figures · fictional 650,000 visitors a year, up to 4,800 on a peak day on a 1.4 km path. Queues at the entrance reach 45 minutes. Visitor satisfaction at the falls dropped from 4.6 to 3.8 out of 5 in four years. What they said · 5 quotes “We queued 45 minutes for the falls and saw them over other people's phones.”
Good Falls · Overnight visitor, asked about a recent day “At Good Falls my guests stand on the path, one behind the other, longer in the queue than in front of the falls, and they come back to the coach and say, nice, but never again.”
Good Falls · Tour operator, asked who is never asked “In our guest survey the falls went from 4.6 to 3.8 out of five, in four years.”
Good Falls · Tourism board director, asked about one thing to change “The boardwalk is narrow, it was not made for this, so people stepped onto the bank for photographs, because they could not pass.”
Good Falls · Conservation officer, asked about a recent day “We wanted to stop on the way home, but the line at the gate went down to the road.”
Good Falls · Day visitor, asked about a recent day Who raised it Inside Lake Good · 7
Outside Lake Good · 3
What residents want here Good Falls worth visiting again10
Challenge 6 of 6
The mountains 8 of 19 Voices · 6 inside Lake Good · 2 outside
People tell of visitors who ride the cable car up in sandals or trainers and meet fog or cloud at the top, and of a mountain rescue that now goes out almost every weekend.
The destination figures · fictional The Good Peak cable car carries 430,000 passengers a year and takes people without mountain experience to 1,900 m in eight minutes. Mountain rescue call-outs rose from 58 to 91 in five years. In 7 of 10 cases the people rescued had the wrong shoes or equipment, or did not know how to behave in the mountains. What they said · 5 quotes “The cable car takes people in trainers to 1,900 metres. Then the rescue team pays the price.”
The mountains · Sustainability evaluator, asked about a decision that affected them “In June I was at the upper station for a count of the plants, and a family came out in trainers, with a small child, the fog already on the ridge, and the father asked me which way to the summit.”
The mountains · Conservation officer, asked about a recent day “And the same weekend the mountain rescue went up at night for two girls in white trainers, they wanted my sunrise and they could not find the path down.”
The mountains · Journalist, asked about a recent day “Two summers ago a gentleman of seventy-eight went up in deck shoes and a cotton shirt, the cloud came down, and he slipped on the path at the top.”
The mountains · UK travel agency, asked what tourism could fix “Last summer the mountain rescue called me, a bit angry, because now they go out almost every weekend for our guests.”
The mountains · Tourism board director, asked about one thing to change Who raised it Inside Lake Good · 6
Outside Lake Good · 2
What residents want here Safer mountains8
What residents want · 1 of 8
Homes that locals and staff can afford 15 of 19 Voices · 15 inside Lake Good · 0 outside
How tourism could help. Part of the coach fee and visitor contribution goes to an affordable-housing fund; hotels co-fund staff flats
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “Give me a plot and a decision, and I'll co-fund twenty flats for staff.”
Housing · Hotel owner, asked about one thing to change “If the money from the coaches and from the visitors went into flats that the young can pay, then I would say, good, the coaches are good for something.”
Housing · Lakeside resident, asked what tourism could fix “In ten years I want people to say tourism built the flats, not took them.”
Housing · Mayor, asked about Lake Good in ten years Who named it Inside Lake Good · 15
The challenge behind it Housing15
What residents want · 2 of 8
A bus that works for everyone 13 of 19 Voices · 11 inside Lake Good · 2 outside
How tourism could help. A park-and-ride shuttle and extra summer buses to the capital, paid by visitors and free for residents
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “If visitors paid for the shuttle, my mother could use it too. Then I'd defend tourism.”
Buses, parking and traffic · Environmental activist, asked about Lake Good in ten years “And a late bus down the valley, after the late shift.”
Buses, parking and traffic · Tourism worker, asked what tourism could fix “More buses in summer, because the guests fill them, and for us who live here, a bus we can count on.”
Buses, parking and traffic · Rental host, asked what tourism could fix Who named it Inside Lake Good · 11
Outside Lake Good · 2
The challenge behind it Buses, parking and traffic14
What residents want · 3 of 8
A cleaner, protected lake 12 of 19 Voices · 10 inside Lake Good · 2 outside
How tourism could help. Rangers, boat cleaning stations and marked swimming zones, funded by visitors; visitors invited as volunteers
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “The lake doesn't vote, but it will send the bill. Rangers now are cheaper than a dead lake later.”
The lake · Conservation officer, asked about Lake Good in ten years “The guests come for the lake, so the money from the guests can go back in the lake.”
The lake · Brod ferryman, asked what tourism could fix “I want to swim there in August without looking at the colour first.”
The lake · Journalist, asked what tourism could fix Who named it Inside Lake Good · 10
Outside Lake Good · 2
The challenge behind it The lake13
What residents want · 4 of 8
A real voice in decisions 12 of 19 Voices · 12 inside Lake Good · 0 outside
How tourism could help. A residents' panel and a participatory budget, with results published every year
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “A permanent seat at the table for the people who live here.”
Having a say · Lakeside resident, asked about one thing to change “Young people sit down and decide one thing about housing, one thing, not another survey.”
Having a say · Housing · Young local, asked about Lake Good in ten years “The ferrymen should sit there, not read about it afterwards.”
Having a say · Brod ferryman, asked about a decision that affected them Who named it Inside Lake Good · 12
What residents want · 5 of 8
Year-round jobs and a living town in winter 11 of 19 Voices · 11 inside Lake Good · 0 outside
How tourism could help. Off-season products (wellness, meetings, culture) that keep the shop, the café and young people in town
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “With meetings, wellness, concerts, something in winter, I could keep my chef twelve months, not five, and then it makes sense for him to live here.”
The off-season · Housing · Hotel owner, asked what tourism could fix “If there were guests in November, in February, a few more, I could keep eight, and the young ones stay in Lake Good and don't go to the capital.”
The off-season · Café owner, asked what tourism could fix “Tourists in winter too, so there's work all year and people stay.”
The off-season · Young local, asked what tourism could fix Who named it Inside Lake Good · 11
What residents want · 6 of 8
Good Falls worth visiting again 10 of 19 Voices · 7 inside Lake Good · 3 outside
How tourism could help. Booked time slots and local guides: fewer people, higher value, local jobs
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “If there were booked times for groups and a local guide, I'd put it back as a proper stop and build it into the price.”
Good Falls · UK travel agency, asked what tourism could fix “Then Good Falls, with a time you book, like a museum, and a guide from here who explains the water and the rocks to the children.”
Good Falls · Overnight visitor, asked what tourism could fix “Then Good Falls, with booked slots and guides from here, so it is a walk by a river again and the riverbank can grow back.”
Good Falls · Environmental activist, asked what tourism could fix Who named it Inside Lake Good · 7
Outside Lake Good · 3
The challenge behind it Good Falls10
What residents want · 7 of 8
Local food on visitors' plates 9 of 19 Voices · 8 inside Lake Good · 1 outside
How tourism could help. Hotels and coach groups buy from local producers; the “Taste of Lake Good” label
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “The hotels buy honey from abroad. I'm ten minutes away.”
Local food · Local producer, asked about one thing to change “The hotels and the groups could buy the bread and the cheese from the farms above the town, so the visitor eats something from here and the money stays here.”
Local food · Lakeside resident, asked what tourism could fix “Give me a "Taste of Lake Good" lunch, the cheese, the honey, the sausage from the farm, I put it in the programme and the English pay for it, they love this.”
Local food · Coaches and peak hours · Tour operator, asked what tourism could fix Who named it Inside Lake Good · 8
Outside Lake Good · 1
What residents want · 8 of 8
Safer mountains 8 of 19 Voices · 6 inside Lake Good · 2 outside
How tourism could help. Safety information and rental equipment at the cable car; mountain guiding as a local job
We asked: “Which problems in Lake Good could tourism help solve?” Some named it earlier in the conversation.
What they said · 3 quotes “So at the cable car there should be a board, or better a person, who says which path is for which shoes, and you can rent proper shoes there.”
The mountains · Overnight visitor, asked what tourism could fix “Proper safety information at the bottom, in plain English, boots to hire, or a local guide to take them up, and it goes back in.”
The mountains · UK travel agency, asked what tourism could fix “Mountain guiding could be a job for young people from here.”
The mountains · Conservation officer, asked what tourism could fix Who named it Inside Lake Good · 6
Outside Lake Good · 2
The challenge behind it The mountains8
Option 1 of 3 · for the coaches
Coach time slots A coach company books a time to arrive and park, so arrivals spread away from 11:00 to 16:00.
11 7 1
11 for · 7 undecided · 1 against, of 19 Voices
The open question. Who sets the slots, and do they stay fixed for several years?
What they said · 3 quotes For “The slots and the fee, yes, a hundred percent, this is the core of it.”
Coaches and peak hours · Lakeside resident, asked about one thing to change For “Slots are not the problem, if we design them together.”
Coaches and peak hours · Having a say · Tour operator, asked about one thing to change Against “If the coaches come at eight in the morning, nobody eats cake.”
Coaches and peak hours · Café owner, asked about one thing to change Who stands where For · 11
Undecided · 7
Against · 1
Option 2 of 3 · for the coaches
A fee per coach A coach company pays a fee for each day visit, cheaper in the early and late slots.
10 6 3
10 for · 6 undecided · 3 against, of 19 Voices
The open question. How high, and what is the money used for?
What they said · 3 quotes For “Booked into time slots, outside the peak hours, with a fee, and the money should go into public transport, not into a general pot.”
Coaches and peak hours · Buses, parking and traffic · Environmental activist, asked about one thing to change For “Give us a fixed slot and a fair price and we will plan around it.”
Coaches and peak hours · UK travel agency, asked about one thing to change Against “If you make the coaches expensive, the coaches don't come, and the boat is empty.”
Coaches and peak hours · Brod ferryman, asked about one thing to change Who stands where For · 10
Undecided · 6
Against · 3
Option 3 of 3 · for the coaches
A daily coach limit Only a set number of coaches may come each day, for example 80 in July and August.
9 4 6
9 for · 4 undecided · 6 against, of 19 Voices
The open question. Is a cap needed if slots and the fee already work?
Kept in reserve. Four would keep the limit in reserve: only if the slots and the fee have not worked within two seasons.
The four who say so:
We asked everyone: “One more idea is a daily limit on coaches, for example eighty a day in July and August. What do you think of that idea?”
What they said · 3 quotes For “A number, everybody can count. I can count it from my balcony.”
Coaches and peak hours · Lakeside resident, asked about a daily coach limit Undecided “If after two seasons the road is still full at eleven, then yes, we need a limit, and I will be the first to say it.”
Coaches and peak hours · Tourism board director, asked about a daily coach limit Against “A cap is a wall. Fixed slots I can sell; a cap I can't plan for.”
Coaches and peak hours · Tour operator, asked about a daily coach limit Who stands where For · 9
Undecided · 4
Against · 6
The visitor contribution
Money people can see 12 of 19 Voices · 11 inside Lake Good · 1 outside
Twelve people would accept a visitor contribution if they can see what it pays for, such as a bus, a ranger, a bench or a flat. Several would fight a fee that disappears into the general budget or into marketing.
No coded mention dropped. The tour operator, the rental host, the café owner and the day visitor reject the contribution outright; the UK travel agency would pass it on reluctantly.
What they said · 3 quotes “A fee they can see, a bench with a small plate, yes. A fee in a drawer, never.”
Having a say · Mayor, asked about one thing to change “A ranger on the path, I believe. A line in a budget, I don't.”
The lake · Conservation officer, asked about one thing to change “Then show me the new bus, not a new brochure.”
Buses, parking and traffic · Environmental activist, asked about one thing to change Who would accept it Inside Lake Good · 11
Outside Lake Good · 1
Alliance
Tourism board director ↔ and Hotel owner They trust each other. Her call after the August video started the winter meetings
22 quotes behind this line
What they said “We understand each other, he trusts me and I trust him, I can call him in the evening.”
Having a say · Tourism board director, asked who they turn to “After the video from August, with the coaches in the queue, she called me, and that call led to the winter meetings.”
Coaches and peak hours · Having a say · Hotel owner, asked who they turn to Two archetypes:
The two sides
Alliance
Tourism board director ↔ and Local producer The tourism board put her honey on hotel tables. She calls the tourism board director
22 quotes behind this line
What they said “It is a small thing but it worked, and now she is a friend of the board.”
Having a say · Tourism board director, asked who they turn to “She listens, and calls back.”
Having a say · Local producer, asked who they turn to Two archetypes:
The two sides
Alliance
Hotel owner ↔ and Local producer Her honey is on his breakfast table, and he opened other hotels to her
22 quotes behind this line
What they said “Her honey is on my breakfast table, and she has a shelf at the reception.”
Having a say · Hotel owner, asked who they turn to “And he told other hoteliers about me.”
Having a say · Local producer, asked who they turn to Same archetype:
The two sides
Alliance
Tourism board director ↔ and Municipal official They sort out problems on the road the same day
22 quotes behind this line
What they said “for anything about the road he is practical, he gives me the numbers and he tells me what is possible”
Having a say · Tourism board director, asked who they turn to “With her I can work on the same day.”
Having a say · Municipal official, asked who they turn to Two archetypes:
The two sides
Alliance
Tourism board director ↔ and Mayor She prepares, he signs
22 quotes behind this line
What they said “When I bring something to the mayor's desk, mostly he signs it, and the hotels go where the board goes.”
Having a say · Tourism board director, asked who has the most say “She writes the strategy that I bring to the council, she has the money for the promotion, and when she brings the big hotels behind something, I sign it.”
Having a say · Mayor, asked who they turn to Two archetypes:
The two sides
Alliance
Mayor ↔ and Municipal official Full trust, but the slot plan waits for the mayor's word
22 quotes behind this line
What they said “I trust him completely, he knows every metre of that lake road.”
Having a say · Mayor, asked who they turn to “I asked for the decision in writing. I got: after the summer.”
Having a say · Municipal official, asked about a decision that affected them Same archetype:
The two sides
Alliance
Tourism board director ↔ and Sustainability evaluator She is the first person he calls. His evaluation carries weight with her council
22 quotes behind this line
What they said Same archetype:
The two sides
Alliance
Conservation officer ↔ and Environmental activist Her counts become the environmental activist's public pressure
22 quotes behind this line
What they said “I send her my counts and she makes the noise.”
Having a say · Conservation officer, asked who they turn to “We drink coffee once a month, always in the same place, and we exchange counts.”
Having a say · Environmental activist, asked who they turn to Two archetypes:
The two sides
Alliance
Lakeside resident ↔ and Environmental activist They filmed together, with forty neighbours and the internet behind them
22 quotes behind this line
What they said Same archetype:
The two sides
Alliance
Conservation officer ↔ and Lakeside resident Met at Breg. They do small, real work together
22 quotes behind this line
What they said “It is small, but it is real work between us.”
Having a say · The lake · Conservation officer, asked who they turn to “she spoke in Breg about how much the lake can carry, very calm, with facts.”
The lake · Having a say · Lakeside resident, asked who they turn to Two archetypes:
The two sides
Alliance
Café owner ↔ and Tour operator Twenty years of groups and coffee
22 quotes behind this line
What they said “For twenty years he's sent me groups, and I give his drivers coffee.”
Coaches and peak hours · Café owner, asked who they turn to “When it is bad for me, it is bad for her in one week.”
Coaches and peak hours · Tour operator, asked who they turn to Two archetypes:
The two sides
Alliance
UK travel agency ↔ and Tour operator The UK travel agency hears Lake Good's news through the tour operator
22 quotes behind this line
What they said “I turn to the coach operator in the capital first, they're warm, they pick up the phone, that's how I got the news in February.”
Coaches and peak hours · Having a say · UK travel agency, asked who they turn to “Before the news, the agency knows.”
Having a say · Tour operator, asked who they turn to Two archetypes:
The two sides
Alliance
Brod ferryman ↔ and Journalist The brod ferryman is the journalist's first source
22 quotes behind this line
What they said “because he says in one sentence what the council needs a report for”
Having a say · Journalist, asked who they turn to “The journalist asked me about the queue at eleven, and I said it.”
Coaches and peak hours · Having a say · Brod ferryman, asked who they turn to Same archetype:
The two sides
Conflict
Lakeside resident ↔ and Tour operator No one to talk to on one side, no wish to talk on the other
22 quotes behind this line
What they said “Hardest, because there is nobody there.”
Coaches and peak hours · Having a say · Lakeside resident, asked who they turn to “They don't want to talk with a coach company, they want the coaches gone.”
Coaches and peak hours · Tour operator, asked who they turn to Two archetypes:
The two sides
Conflict
Municipal official ↔ and Tour operator Hardest partner, but each admits the other has a point
22 quotes behind this line
What they said “He said, you moved the stop again. And he is not wrong.”
Coaches and peak hours · Municipal official, asked who they turn to “But the head says, the plan is in my drawer, I do not move it before the politics.”
Coaches and peak hours · Having a say · Tour operator, asked about a decision that affected them Two archetypes:
The two sides
Conflict
Conservation officer ↔ and Tour operator An unanswered letter about groups leaving the path on the falls trail
22 quotes behind this line
What they said “A polite letter, with the dates. No reply.”
Good Falls · Having a say · Conservation officer, asked who they turn to “But for me it says, you are not a partner, you are an obstacle.”
Having a say · Conservation officer, asked who they turn to Two archetypes:
The two sides
Conflict
Hotel owner ↔ and Tour operator Coach groups use the hotel and leave. There is nobody to talk to
22 quotes behind this line
What they said “With these people there is nobody to talk to.”
Coaches and peak hours · Having a say · Hotel owner, asked who they turn to “At noon it's the worst, the coach people come into the lobby looking for a toilet, not a room.”
Coaches and peak hours · Tourism worker, asked about a recent day Two archetypes:
The two sides
Conflict
Young local ↔ and Rental host The flat that went to holiday guests
22 quotes behind this line
What they said “He said, you understand, it's business.”
Housing · Young local, asked who they turn to “The hardest are the young people who blame us.”
Housing · Rental host, asked who they turn to Two archetypes:
The two sides
Conflict
Tourism worker ↔ and Rental host Rooms kept for holiday guests in summer
22 quotes behind this line
What they said “Hardest, the people with flats on Booking.”
Housing · Tourism worker, asked who they turn to “The owner of the room he rented gave it to tourists for the summer, more money, and now he has nothing.”
Housing · Hotel owner, asked about a recent day Two archetypes:
The two sides
Conflict
Mayor ↔ and Lakeside resident The street asks for action. The answer so far is 'after the summer'
22 quotes behind this line
What they said “An answer in writing. Not "noted", a real answer, with a date, who does what.”
Having a say · Lakeside resident, asked about Lake Good in ten years “Do something, Mayor, do something.”
Coaches and peak hours · Having a say · Mayor, asked about a recent day Two archetypes:
The two sides
Conflict
Municipal official ↔ and Café owner Terrace permits that come late
22 quotes behind this line
What they said “They decide how many tables I put out and where the coaches stop, so they decide my summer.”
Coaches and peak hours · Having a say · Café owner, asked who they turn to “Where a coach stops, at what hour, how big a terrace is, that is me.”
Coaches and peak hours · Having a say · Municipal official, asked who has the most say Two archetypes:
The two sides
Conflict
Municipal official ↔ and Hotel owner A car-free zone on his street, and no answer on staff housing
22 quotes behind this line
What they said “And on my own I wrote to the municipality's traffic office, against the car-free zone on my street.”
Buses, parking and traffic · Hotel owner, asked about a decision that affected them “The hotel owner calls me, where can my chef live? I have no answer.”
Housing · Municipal official, asked about one thing to change Two archetypes:
The two sides
Conflict
Sustainability evaluator ↔ and Journalist Lake Good's image abroad against the headline
22 quotes behind this line
What they said “I will write that headline too, because it will be the headline.”
Coaches and peak hours · Journalist, asked about one thing to change “It is the headlines, and the influencers who write "overtourism" over every photo.”
Having a say · Sustainability evaluator, asked who they turn to Two archetypes:
The two sides
Conflict
Mayor ↔ and Journalist Her posts move the mood. His office's answer is 'after the summer'
22 quotes behind this line
What they said Two archetypes:
The two sides
Conflict
Tourism board director ↔ and Rental host Hosts feel dropped by the tourism board
22 quotes behind this line
What they said “they need our beds in August, but they don't defend us in February.”
Housing · Having a say · Rental host, asked who they turn to “The limits on rentals in the centre are for the municipality, so I leave that to them.”
Housing · Having a say · Tourism board director, asked about one thing to change Two archetypes:
The two sides
What to watch · 1 of 9 now
Big members of the tourism board threaten to leave over a coach fee. When: Already on the table, not settled
Who it concerns · 1
What to watch · 2 of 9 soon
The council's vote on the new tourism strategy. The joint proposal and the round table must come before it. If it passes without residents and nature, the environmental activist goes back to the press.
When: The mayor calls it the deadline, but the vote has no fixed day yet
Who it concerns · 4
What to watch · 3 of 9 weeks
Staff housing before the season. The hotel owner will help pay for flats once the mayor says yes or no on land or a building.
When: The season starts soon
Who it concerns · 3
What to watch · 4 of 9 this summer
The next Saturday in August. If the coaches queue again, the lakeside resident sends her video to every councillor, and the journalist, quiet since March, writes the story. The mayor says one more post from the journalist would be a problem. A calm road by eleven could earn a good story instead, but only if someone tells her.
When: This summer
Who it concerns · 3
What to watch · 5 of 9 autumn
The UK travel agency's catalogue meeting and the tour operator's autumn price. Without a clear rule that stays put, Lake Good gets swapped for Lake Better, and other agencies may follow.
When: September and autumn
Who it concerns · 2
What to watch · 6 of 9 at a decision
A coach fee priced like a ban, or announced before the trade hears of it. The UK travel agency pulls Lake Good, the ferrymen turn against it, the promotion abroad steps back, and the headline reads 'Lake Good closes the door'.
When: At the fee decision
Who it concerns · 6
What to watch · 7 of 9 at a decision
Contribution money spent on marketing or lost in the general budget. Residents, officials and the mayor himself say they would oppose it.
When: When the contribution is designed
Who it concerns · 4
What to watch · 8 of 9 later
A ninety-day rental limit. The rental host group would fight it in court. Inviting them first, and dealing with unregistered flats first, would bring them in.
When: After the first season, when the mayor plans to decide
Who it concerns · 3
What to watch · 9 of 9 later
The next sustainability evaluation. The compliance score and its report go through the sustainability evaluator's office. The tourism board director says the council listens when someone says the score is at risk.
When: Next evaluation, no fixed day yet
Who it concerns · 3
Relations · all
2525 relations
25 relations were named and backed by quotes: 13 alliances and 12 conflicts.
Every pair 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
Relations · alliances
1313 relations
13 of 25 relations are alliances: people who call each other, work together or vouch for each other.
Every pair 2 2 2 2 2 2 2 2 2 2 2 2 2
Relations · conflicts
1212 relations
12 of 25 relations are conflicts: a grievance, an unanswered letter, a decision that waits.
Every pair 2 2 2 2 2 2 2 2 2 2 2 2
Relations · inside one archetype
55 relations
5 of 25 relations link two stakeholders of the same archetype.
Every pair 2 2 2 2 2
Relations · across archetypes
2020 relations
20 of 25 relations cross from one archetype to another.
Every pair 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2 2
Not one of the 19 Voices
The big hotels and their association 5named by 5 of all 19 Voices
We asked: “Who has the most say on these questions in Lake Good?”
Who named them
Not one of the 19 Voices
The ministry (national rental rules) 1named by 1 of all 19 Voices
We asked: “Who has the most say on these questions in Lake Good?”
Who named them
Not one of the 19 Voices
Nature: the lake, the reeds, the birds, the fish 2named by 2 of all 19 Voices
We asked: “Who is affected by tourism in Lake Good, but never asked?”
Who named them
Not one of the 19 Voices
Coach drivers 1named by 1 of all 19 Voices
We asked: “Who is affected by tourism in Lake Good, but never asked?”
Who named them